Frequently Asked Questions
Everything you need to know about our seaweed-infused skincare.
Are OSEA products vegan and cruelty-free?
Yes, all OSEA Malibu products are 100% vegan and certified cruelty-free by Leaping Bunny. We do not use any animal-derived ingredients like beeswax or lanolin in our seaweed-infused formulas.
What is your return policy?
We want you to love your glow. If you are not completely satisfied with your purchase, we offer free returns on all orders within 30 days of the delivery date.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your skincare favorites sooner.
Is your packaging sustainable?
Sustainability is at our core. We use recyclable glass bottles and jars for the majority of our products and prioritize FSC-certified paper for our secondary packaging to minimize our environmental footprint.
Can I use OSEA products if I have sensitive skin?
Absolutely. Many of our products, such as the Ocean Cleanser and Atmosphere Protection Cream, are formulated to be gentle and soothing. We recommend performing a patch test before incorporating any new product into your routine.
Do you offer a subscription service?
Yes! You can choose our 'Subscribe & Save' option on individual product pages to receive 10% off and free shipping on recurring orders delivered at your preferred frequency.