Returns & Exchanges
At OSEA Malibu, we want you to love your skincare ritual as much as we do. If you are not completely satisfied with your purchase, we offer a 30-day return policy for all products purchased directly through our website.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email and securely pack your items.
Ship Your Items
Drop off your package at any authorized carrier location. Please ensure the items are packed carefully to prevent damage during transit.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing